Refund policy

Eligibility for Refund:

• To be eligible for a refund, the item must be returned within 30 days from the date of purchase.
• The item must be unused, in the same condition that you received it, and in the original packaging.
• Proof of purchase is required.

Shipping Fee Coverage:

• If you need to return an item, you will be responsible for covering the shipping costs.

Refund Process:

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
• We will also notify you of the approval or rejection of your refund.
• If your refund is approved, the cost of the item will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

Contact Us:

• If you have any questions about our refund policy or if you need assistance with your return, please contact our customer support team at sales@clickcoal.com

Please note that this refund policy is subject to change without prior notice. It's advisable to review this policy each time you make a purchase to stay informed about our current refund procedures.